Associate Moodle Administrator
Description of Role
The Associate Moodle Administrator will be responsible for managing user accounts, ensuring the platform runs smoothly, troubleshooting technical issues and setting up or updating courses for lecturers.
He/she will frequently collaborate with faculty, IT staff and support teams to implement new features, maintain data integrity and ensure a secure online learning environment. Additionally, the Associate Moodle Administrator will provide training and guidance to instructors and staff on best practices for online delivery.
Requirements
Qualification and Experience
- A Diploma in Computer Science, Education Technology or a related field
- Proven experience as a Moodle Administrator or in a similar role
- Strong understanding of Learning Management systems (LMS) and e-learning principles
- Proficiency in PHP, SQL and web development technologies is a plus
- Ability to analyze technical issues and user requirements to develop solutions using prescribed methods and implement procedures to provide the required functionality.
- Proficiency with file servers, workstations, operating systems, peripheral devices and common software applications and suites
- At least five years in a learning technology environment directly related experience
Responsibilities
The incumbent will be responsible for performing the following duties:
- Provide technical support to instructors, students and staff addressing inquiries related to Moodle functionality and troubleshooting issues
- Assist instructors in course setup, design and optimization within Moodle, including creating templates and best practices for course delivery
- In conjunction with the Moodle Administrator, conduct training sessions and workshops for instructors and staff on effectively using Moodle tools and features
- Manages plug ins and ensures that the system is compliant with organizational policies and procedures.
- Monitor and manage user data, course enrolments and reporting.
- Generate reports on user engagement, course performance and system usage.
- Execute constant upgrades and backups to Moodle Contents.
- Configure management and documentation of the Moodle Environment and creates custom reports.
- Update information, news and course displayed at the landing or home page.
- Consult and support instructional designers and course developers about technical concerns for all courses.
- Participate in special projects from the university regarding online courses.
- Manage course documents stored on a drive and maintain effective version control.
- Assist instructors in adding learning content to a course and managing learners.
- Create and maintain documentation for system configurations, processes and user guides
- Gather user feedback to identify areas for improvement and recommend enhancements to the platform.
- Perform other related duties that may be assigned.
Interested applicants should send their cover letters and resume to:
The Director, Human Resource Department,
1A Marescaux Road,
Kingston 5
OR
via email to themicouniversity.hrd@themico.edu.jm
Kindly indicate in the subject line, the title of the position for which you are applying in your email to us.
Only short listed candidates will be contacted.