Responsibilities

• A Diploma in Computer Science or related field plus three (3) years of computer experience working with websites and software OR any equivalent combination of education and experience.
• Training and experience in Graphic Designing and /or Multimedia Design

• Knowledge of how to create programs and applications for the World Wide Web
• Knowledge of client side and server-side scripting 
• Knowledge of Learning Management Systems and Online Courses.
• Knowledge of Content Management Systems
• Working knowledge of Server and PC Operating systems 
• Working knowledge of HTML, JavaScript and CSS programming.
• Working knowledge of Interactive Systems and Customer Service
• Working knowledge of PC Application software including word processing, spreadsheets, some administration in database management and development tools.  Ability to install, configure and administer these systems would be an asset
•  Excellent communications and consultative skills.
• Appreciation of the importance of good relationships with customers.
•  Evidence of ability to deal sensitively with concerns/complaints raised by users.
• Ability to learn to analyse problems and solve them with efficient results.
• Ability to interface with technical and engineering personnel in order to discuss technical issues pertaining to problems, design or technical specifications
• Ability to model programs and systems to the needs of users for desired results, understands and follows oral and written instructions and explains technical material in layman’s terms.