Laboratory Technician – Computer Science
Description of Role
The Computer Science Laboratory Technician supports the daily operations of computer science laboratories at the University College. This role includes maintaining equipment, assisting students and faculty, ensuring the security of lab resources, and troubleshooting technical issues.
Key Responsibilities
- Lab Maintenance and Setup:
- Prepare and set up laboratory equipment and materials for classes and research.
- Maintain and troubleshoot hardware, software, and network issues within the lab.
- Ensure all equipment is functioning correctly and safely.
- Technical Support:
- Provide technical support to students and faculty during lab sessions.
- Assist with the installation and updating of software and operating systems.
- Manage user accounts and permissions on lab systems.
- Resource Management:
- Keep an inventory of laboratory equipment and supplies.
- Order and restock supplies as needed.
- Ensure proper disposal of electronic waste and compliance with safety standards.
- Educational Support:
- Assist faculty with the preparation of instructional materials and lab manuals.
- Provide guidance to students on the use of laboratory equipment and software.
- Support students with troubleshooting during lab exercises and projects.
- Security and Compliance:
- Ensure the security of lab equipment and data.
- Adhere to institutional policies regarding data protection and laboratory safety.
- Conduct regular inspections and safety checks.
- Documentation and Reporting:
- Maintain accurate records of equipment, usage, and maintenance.
- Prepare reports on lab activities and incidents.
- Document technical procedures and troubleshooting
Requirements
- Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Previous experience in a technical support or laboratory technician role, preferably in an educational setting
- Proficiency in various operating systems (Windows, Linux, macOS).
- Knowledge of networking principles and hardware.
- Experience with programming languages and software development tools.
- Familiarity with computer hardware components and peripherals.
- Strong problem-solving and troubleshooting abilities.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Ability to lift and move computer equipment as needed.
- Flexibility to work evenings or weekends if required for special projects or maintenance.
Interested applicants should send their cover letters and resume to:
The Director, Human Resource Department,
1A Marescaux Road,
Kingston 5
OR
via email to themicouniversity.hrd@themico.edu.jm
Kindly indicate in the subject line, the title of the position for which you are applying in your email to us.
Only short listed candidates will be contacted.